Error Code List

Error codes returned by all interfaces in abnormal situations


Error CodeDesc
RS00110001Card operations are too frequent.
RS00110002Card Binding failed: Multiple records of bound cards were found.
RS00110003Card Binding failed: Failed to bind card due to a channel call exception.
RS00110004The bank account has been bound by another user
RS00110005Bank account verification failed
RS00110006The card info is incorrect. Please try with different card.
RS00120001An operation is already in progress. Please do not submit duplicate requests.
RS00130001The current user has not successfully opened an account yet.
RS00130002File upload failed.
RS00130003Unsupported bank account type
RS00310001The system does not support this trading pair.
RS00510001Our services are currently not available for you IP address location.
RS00510002The recurring buy amount exceeds the limit 0.
RS00510003Please fill in the risk control questionnaire.
RS00510004Deposit/withdrawal account status is abnormal: 0
RS00510005Deposit/Withdrawal Account Opening in Progress.
RS00520001Withdrawal failed: The withdrawal amount is insufficient to cover the service fee.
RS00520002Deposit failed: The deposit amount is insufficient to cover the service fee.
RS00530001Refund failed: The refund amount is greater than the order amount.
RS00610001Card Binding failed: An anomaly was found in the user's account records; more than one record was found.
RS00610002Account opening failed: The corresponding KYB file information was not found.
RS00610003Account opening failed: The user type does not meet the requirements (neither KYC nor KYB).
RS00610004Please complete the account opening questionnaire first.
RS00610005Order 0 is complete and requires no further action.
RS00610006Oops, something went wrong. Try again later.
RS00610007The order has reached the final state and no further processing is required. orderId:
RS00620001Account opening failed: KYB verification was not approved.
RS00620002Account opening failed: KYC verification was not approved.
RS00620003Account opening failed: No user KYC or KYB data found.
RS00620004The payment channel provided in the API parameters is not supported.
RS00620005Current system configuration does not support: 0.
RS00630001Account opening failed: KYC/KYB information does not meet channel requirements (missing fields or files).
RS00630002The Brazilian identification document (CPF/CNPJ) format is incorrect.
RS00630003cpf or cnpj number is invalid
RS00710001The file format you uploaded is invalid.
RS00710002The file size cannot exceed 0 MB.
RS00710002The file size cannot exceed 1 MB.
RS00710003user exist in multiple merchant,can't update bind email
RS00710004The user is on the blacklist, For details, please contact the OSLPAY team.
RS00720001Request timed out. Please try again.
RS00730001Invalid Operation.
RS00810001The current quote is outside the specified range of 0 to 1.
RS00810002Quote failed due to high market volatility. Please try again.
RS00810003You have exceeded the request frequency limit. Please try again later.
RS00810004Quote requests frequent. Please try again later.
RS00810005The current quote not support reverse quote
RS00830001The current quote does not fall within the specified range.
RS01010001Identity verification is incomplete.
RS01010002App ID does not exist.
RS01010003The field "address" is empty.
RS01010004The field "fullName" is empty.
RS01010005Identity verification is incomplete.
RS01010006No quote configured for this trading pair.
RS01010007The field "postalCode" is empty.
RS01010008No permission to this API.
RS01010009IP is not whitelisted.
RS01010010Both orderID and merchantOrder are empty.
RS01010011Failed to get quotation.
RS01010012The field "country" is empty.
RS01010013Email does not match with quote ID.
RS01010014The field "phone" is empty.
RS01010015Parameter (0) does not exist or is invalid.
RS01010016Signature is incorrect or expired.
RS01010017Invalid parameter.
RS01010019The field "areaCode" is empty.
RS01010020Parameter (0) cannot be empty.
RS01010021Request frequency exceeds the limit.
RS01010022The field "city" is empty.
RS01010023Merchant order already existed.
RS01010024Bank card information does not exist.
RS01010025The document already exists.
RS01010026The field "tag" is empty.
RS01010027Invalid transfer address (0)
RS01010028Selected country (0) not supported
RS01010029User does not exist.
RS01010030The order already exists, please do not create a duplicate order
RS01010031Failed to deduct the fund from user account.
RS01010032The crypto is not allowed to purchase in EEA country.
RS01010033User has not complete 3DS.
RS01010034Please complete kyc certification
RS01010035Apple Pay verification failed
RS01010036Failed to obtain quotation information
RS01010037Our service is not available in your country.
RS01010038The chain you selected is not available, please reselect
RS01010039Failed to validate parameters.
RS01010040The quotation has expired, please obtain the latest quotation.
RS01010041Failed to bind email, please try again later.
RS01010042Binding card failed due to risk control.
RS01010043The field “merchantCode” is empty.
RS01010044You are not allowed to place order due to risk control.
RS01010045Invalid parameters.
RS01010046User did not pass the channel 3ds verification
RS01010047Failed to create order due to risk control.
RS01010048User amlStatus is not approved
RS01010049Failed to retrieve behaviour control data.
RS01010050Cards issued in this country are currently not supported.
RS01010051You can bind a maximum of 0 cards.
RS01010052The card is already bound to another account.
RS01010053Only Visa and Mastercard are supported.
RS01010054Service is not available in the region of the card's billing address.
RS01010055Once unbound, the card cannot be bound again for 48 hours.
RS01010056Email has been bound
RS01010057Cards issued in this country are currently not supported.
RS01010058Name does not match with channel's person name.
RS01010059Card binding failed by the service provider, or the name does not match.
RS01010060Visa only
RS01010061Risk control review failed.
RS01010062The card does not support withdrawals.
RS01010063Name does not match with channel's person name.
RS01010064Card binding verification failed.
RS01010065Failed to retrieve merchant information.
RS01010066Parameters are missing. Please upgrade to the latest system version to add necessary fields.
RS010100670 can not be empty
RS01010068Sumsub error! Imported token has expired or not supported.
RS01010069The merchant email or merchant ID has been bound by other users!
RS01010070This user's activity has been restricted.
RS01010071Service for this card issuer is not supported at this time, please try another card.
RS01010072Decline list - Phone
RS01010073Decline list - BIN
RS01010074Decline list - Phone
RS01010075Decline list - Email domain
RS01010076Decline list - Email address
RS01010077Risk Blocked Transaction
RS01010078Decline list - BIN
RS01010079Decline list - Card number
RS01010080Fraud score exceeds threshold
RS01010081Decline list - Card number
RS01010082Potential fraud risk
RS01010083Risk blocked transaction
RS01010084Decline list - Phone
RS01010085Fraud score exceeds threshold
RS01010086Decline list - BIN
RS01010087Decline list - Email domain
RS01010088Decline list - Email address
RS01010089Decline list - Email domain
RS01010090Decline list - Payment IP
RS01010091Decline list - Email address
RS01010092Decline list - Payment IP
RS01010093Decline list - Card number
RS010100943DS authentication required
RS01010095Risk Blocked Transaction
RS01010096Fraud score exceeds threshold
RS01010097The current quote is not within the specified range
RS01010098Card info is missing
RS01010099The card has already been bound
RS01010100The KYC information has been used
RS01010101ChargeType can't be "our"
RS01010102User account does not exist
RS01010103payWayCode cannot be empty
RS01010104The fiatAmount parameter is limited to two decimal places
RS01010105KYB review was failed
RS01010106Parameter direction can only be "TO_USER"
RS01010107Currency cannot be empty
RS01010108CPF number is invalid
RS01010109The withdrawal amount cannot be less than the minimum limit
RS01010110The API request has reached the frequency limit
RS01010111This card cannot be deleted as it is associated with a recurring buy plan
RS01020001system abnormality, please contact OSL Pay
RS01030002Invalid parameter(s): 0
RS01030003The file type does not match. Please upload one of the following formats: JPG, JPEG, PNG, or PDF.